About Mike

I'm a collaborative, results-driven CS and RevOps leader, team builder, and technologist. I've built AI, Sales, CS and RevOps systems for sales, post-sales, fulfillment and support.

I've been in Austin for 6 years helping build systems, process management/automation/improvement and I specialize in operations, from architecting and deploying custom CRM solutions, designing customer survey programs, coaching current and future leaders, creating enablement programs, reducing bottlenecks through org design and operations theory.

I'm not your typical "tech guy" – I come from humble roots and offer perspective beyond the limitations of certified CRM admins. I use a deep understanding of technology to solve business problems with a bias toward action.

Current Role

I am the COO at TestDriver.ai, building the next generation of runtimes for developing and testing applications across any platform.

My Process

My process is hands on and collaborative. I love evaluating channels, TAM, people, process, AI use cases, and business strategy/goals. I bring deep knowledge of when (and more importantly when not) to automate and experience with many toolsets, tech stacks, and architectures.

I walk the talk and am a firm believer that no tool can solve your problems. The right people with the right knowledge, delivered at the right time is a superpower.